The Healthcare Access System integrates a wide range of medical information for providers. This includes information from vital sign monitoring devices, electronic stethoscopes, medical cameras and a wide variety of other medical devices. In addition, the results of patient questionnaires, the content of video visits, and the information from the patient’s medical record and be incorporated.

BL Healthcare provides a full family of telemedicine devices that can be used from the home to the hospital and everywhere in between. BL systems are FDA cleared, doctors can diagnose and treat from information transmitted by these devices. This provides superior value to physicians and nurses who are practicing medicine at a distance.

The System also establishes communication between different parts of the patient’s care network. The Healthcare Access Server makes it possible for providers to bring multiple parties into the care of the patient including primary care physicians, specialists, nurses, dietitians, care coordinators, family members and medical interpreters.

The Healthcare Access Server

All BL Healthcare devices communicate directly with the secure, IP-based Healthcare Access Server. The Server runs a proprietary BL Healthcare application that creates a web-based interface for providers to manage patient interaction and care. Providers use a secure login from any internet-connected device with a browser to access the software and perform all necessary patient and patient-related management functions, including video calling. BL Healthcare has also developed applications to allow users to access Server functions such as video conferencing from iOS or Android devices such as tablets and smart phones.

The Healthcare Access Server gives clinicians access to a highly configurable tool set for designing and managing patient care. Using these tools they can create care plans tailored to individual patients or groups of patients, manage messaging and notifications based on vital sign measurement or question responses, view trended charts of vital sign data, create clinical pathways and assign multimedia educational content to be viewed directly to the patient's Healthcare Access Device.



HIPAA Compliant

The Healthcare Access Server software uses standard SSL and password protections ensuring compliance with Health Insurance Portability and Accountability Act of 1996.









Some key features include:

The Dashboard

The Dashboard provides an overall view of each clinician's assigned patients, their most recent vital sign readings and any flagged notifications. The dashboard also provides quick links to a variety of tools for patient management including messaging, video calling, notes and accessing the patient's trended charts.

Trended Charts

Vital sign readings are stored in the system and can be displayed in a graphical format for a clinician's review. Red and Green icons highlight readings that are outside or inside certain parameters assigned to individual patients.

Sessions Flow Chart Tool

The Flow Chart Tool allows clinicians to create and configure a visual clinical pathway. Standard branching logic is used to establish a series of questions and response options. The flow of the questions can be contingent upon the responses of the patient allowing a clinician to better assess potential intervention needs.

BL Healthcare Care Pathways

BL Healthcare can provide preconfigured and customizable Disease Management Care Pathways for a range of chronic conditions, as well as general health and wellness. These pathways are designed to provide a starting point for clinicians to construct a care plan using the Healthcare Access System.

  • Basic Disease Management
  • Congestive Heart Failure
  • COPD
  • Depression
  • Diabetes
  • Geriatric Care
  • Hospice Caregiver
  • Hypertension
  • Wellness & Fitness

Care is managed through periodic assessment sessions that provide vital sign measurement collection; assessment questions allowing clinicians to keep track of a patient's health status; periodic reminders; calls to action; notifications to clinicians if a patient is having symptoms; and educational content allowing patients to learn behaviors to self-manage their condition.

These templates were created using the Healthcare Access Server which has a tool set allowing care organizations to more efficiently and effectively handle proactive patient interaction and preventive care. The implementation of Care Pathways for targeted patient risk groups decreases the rate of ER visits and hospitalizations in post-discharge patients and patients with high-risk chronic disease.

Re-Admission Prevention Program

The BL Healthcare Re-Admission Prevention Program combines the Care Pathways with a schedule of Education and Video Conferencing based on patient risk. The program offers patients and providers the tools they need to avoid unnecessary readmissions over a 30-60-90 day period. Healthcare reform is incorporating pay for performance methodologies. One of the first high-profile efforts will be focused on reducing unnecessary re-admissions to the hospital.

Standard Practice Guidelines

All Care Pathway templates are based on Standard Practice Guidelines for the management of patients with multi or specific disease states. Questions are written at or below a 6th grade reading level and avoid medical jargon and terminology. All content of the pathways are fully customizable to meet the needs of the clinician's specific patient population.

BL Healthcare Multimedia

At selected intervals, the patient can be presented with educational information related to their specific condition or to general health. Educational content can be voluntary or required by the patient at certain times including at initial assessment, part of a daily session or at any interval deemed necessary for their care plan.

Original educational content created by BL Healthcare is available with each of our Care Pathways. These videos were created for specific chronic conditions, as well as for general wellness and healthy lifestyle education. These video clips can be supplemented or replaced with original content created by the health care provider using the Healthcare Access Server.




Access samples of our video content here.

BL Healthcare Video Conferencing

Video-based interaction adds an important dimension to patient care delivered with Healthcare Access devices, supplementing the information gathered by vital sign monitors and patient questionnaires and reinforcing text messages and educational video clips. Video provides the opportunity for providers to further personalize care, increase patient satisfaction, and increase communication and coordination among the patient’s care team.

Integration of video into the Healthcare Access System creates a wide range of opportunities for interactions between patients and providers:



  • Virtual clinic visits
  • Health counseling / coaching
  • Home health video check in
  • Video visits for case management
  • Coordination of care between multiple parties
  • Wound/skin inspection (using simple plug-in cameras)
  • Directly observed therapy
  • Video conferencing with family members

BL Healthcare devices feature embedded technology that enable secure video calling between patients and their care providers. Our video technology features simplicity of use for patients and provider access from any web-connected interface. Devices operate on the Verizon 4G LTE network to enhance the speed and quality of video transmission.

Key features of the video conferencing solution include:




  • Connection through any SIP-gateway compliant device
  • Secure, encrypted video transmission with validated end points
  • Recording and storage of video for clinical records
  • One-click initiation of video calls from provider web site
  • Accommodation of multi-point video connections
  • HIPAA-compliant process for patients
  • End-to-end connectivity to any Android™ or iOS™ device